Reston Coach Transportation, Inc. founded in early 1995 by Mr. Leo Armany & Arman Doski in Reston Virginia. We started with a single Lincoln Town Car sedan to provide chauffeured Sedan Services to clients / guests at Reston Hyatt Regency Hotel in the heart of Reston Virginia. We are one of very few transportation companies in Washington DC area that have survived post September 11 and the long economic recession in the past few years, due to the attention we give to customer service and by building up an enviable reputation as simply one of the most reliable transportation company in the area, why ? because we always believe that “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else”
As a relatively newcomer to the business of Shuttle, Charter Bus and limousine Transportation service we did deliver a breath of fresh air to an industry that tends to care more about menu pricing than personal delivery of tailored services and yet ours is a service industry. We always say there is a time when quality and integrity count. That time is when the reputation of your business you represent and the safety of your customers are in your hands.
Reston Coach delivers a breath of fresh air to an industry that tends to care more about pricing than tailored bus charter and limousine transportation services and yet ours is a service industry. We believe “Quality in a service is not what you put into it. It is what the client gets out of it” Please read on to see what makes us stand out from the rest
Flexible – More often than not, companies attempt to pigeonhole their customers and in the process they appear to be inflexible. We aim to please, we are different and we will be flexible. We aim to genuinely provide solutions, no matter how complicated your plans are, give us a call and put us to the test.
Courteous Chauffeurs and Customer Service – Our staffs are selected for their courtesy and patience, you can expect our chauffeurs to add to your special day or present the right image for your company.
Detailed and Itemized Invoice – Invoices are itemized and show passenger names with pick-up and drop-off dates, time, and addresses. Any extra costs, if any, are included on invoices in addition to livery costs.No hidden fees or charges, so you will not be surprised by any charges.
Corporate/Private Account Profiles – The first time an account is opened an individual passenger profile is created. This includes name, home and business addresses, phone numbers, and billing information. To custom tailor your profile we include any special instructions you may have, directions, and preferences. This saves time for you, improves billing accuracy, and allows Reston Coach to give each client the personal attention you demand.
Our Chauffeurs – All chauffeurs are fully licensed, knowledgeable, and courteous. All must pass specific selection criteria before employment. Reston Coach assures you that every driver subscribes to the highest level of skill, safety, and service. Chauffeurs are equipped with cell phones and GPS for instant communication capability with vehicles and dispatchers.
Routing and Planning – We can solve even the most complex transportation puzzle with efficiency, style, and courtesy. We will present options for vehicles, routes and schedules.
Staff and Maintenance – Every effort is made to assure passengers receive the best in convenience. With Reston Coach there’s nothing left to chance. We employ a professional staff and maintain our vehicles in top form. Maintenance, service and spotless cleaning are performed to rigid inspections and schedules.
We do believe that durable high shine exterior paint and small changes to interior/exterior on the vehicle along with exceptional customer service makes so much sense to impress your customers over all competitors. For any sort of occasion – corporate activity, special occasion, or an out of town trip – our commitment to professionalism is reflected in every interaction, from the first phone call to our office to the final “Thank You” from our representatives.
Try us today, you will not be disappointed!
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